Free to track. Cheap to master.

Yes. The Free plan costs nothing, has no time limit and does not ask for a card. It includes unlimited tracked emails, read receipts in Gmail, bot and proxy filtering and 30 days of history, and we never add our branding to your emails. The one exception to unlimited is bulk, campaign-style sending, where we may pause tracking on our shared tracking hosts. For sending at higher volume, Outreach tracks on your own domain once it is active.

Pro includes everything in Free and adds the tools for following up. You get open alerts to your inbox that say who opened, nudges when an opened email gets no reply, per-person receipts on group emails of up to 10 people, and names and times on hover in Gmail. It also shows 12 months of history instead of 30 days, with one-click export, plus reports, best send times and your own templates.

Outreach is everything in Pro plus your own tracking domain and individual copies to up to 25 people per send, built for sales reps, recruiters and agencies who send one-to-one email all day. Once your domain is active, your open tracking and tracked links run on a subdomain you own, such as link.yourcompany.com, instead of on our shared host. A recipient who hovers a tracked link sees your domain, and only your account uses it. Setup is one DNS record, and we issue and renew the certificate.

Both give you exactly the same plan, so it only changes the price. Pro is $2.99 a month or $23.99 a year, and Outreach is $9.99 a month or $79.99 a year. Paying yearly costs 33% less than twelve monthly payments: $23.99 instead of $35.88 on Pro, and $79.99 instead of $119.88 on Outreach.

It is our promise on Pro: the price you subscribe at stays your price for as long as you stay subscribed. If Pro costs more for new customers one day, your subscription carries on at the price you joined at. The lock lasts while the subscription runs, so if you cancel and come back later you pay the price shown on this page at that time.

Checkout is handled by Paddle, our merchant of record, which takes the payment and issues your invoice. We never see or store your card details. A paid plan renews automatically each month or year until you cancel. From your Billing page you can open Paddle's billing portal to get past invoices or update your payment method.

Yes, if you have a paying subscription: on the Billing page press Upgrade to Outreach or Switch to Pro and confirm. The change is made to the subscription you already have and applies at once, with no second checkout. Paddle charges the difference for the rest of the current period when you move up, or credits it toward your next bill when you move down, and your renewal date stays the same. Moving down to Pro releases your tracking domain, so emails already sent through it stop recording opens.

Open Billing in your dashboard, press Cancel subscription and confirm. You keep your paid plan until the end of the period you already paid for, and you are not charged again. After that your account moves to Free and nothing is deleted because you cancelled: your dashboard shows the last 30 days, and older tracked emails come back if you upgrade again, up to 12 months from the day each was sent. If you were on Outreach, your tracking domain is released when the plan ends, so emails already sent through it stop recording opens.

Yes. If Pro or Outreach is not right for you, tell us within 14 days of the charge and we refund it in full, on first purchases and renewals alike. Email [email protected] from the address you used at checkout and the refund goes back to your original payment method. After the 14 days we do not give partial refunds for unused time, which is one reason monthly billing is there if you want to stay flexible.