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Guides and deep dives on email tracking
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Getting started
Install MailViewed and send your first tracked email.
Install the Chrome extension
Pair the extension with your account
Send your first tracked email
What the ✓✓ checkmarks mean
A tour of your dashboard
Read receipts & accuracy
How opens are detected, and why our numbers are real.
How open tracking works
Bots and scanners are filtered out
Your own opens don't count
Group emails: who exactly opened?
Track clicks on your links
The Hot badge and reply detection
Compose & mobile
Send tracked emails from any device, including your phone.
Send tracked emails from your phone
The Gmail permission, explained
Undo a send
Templates and starters
Set up your signature
Attachments in Compose
Follow up in the same conversation
Privacy & security
What we store, what we never touch, and every permission listed.
What we store (and what we never do)
What we know about your recipients
Export or delete your data
Every permission we use, listed
Plans & billing
Free vs Pro, upgrading, invoices, cancelling, refunds.
Free vs Pro: what you get
Upgrade to Pro
Cancel, invoices, and managing your subscription
Refunds
Troubleshooting
When something doesn't look right, start here.
Opens aren't showing up
Checkmarks disappeared from Gmail
It says opened, but they say they didn't
Using multiple Gmail accounts
Contact support
Can't find it?
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