Checkmarks disappeared from Gmail.
Usually one refresh away: reload the Gmail tab, especially after an extension update.
- Refresh the Gmail tab. After the extension updates (Chrome does this silently), the old page loses its connection — a reload reattaches everything.
- Check the account. Ticks show for the Gmail account that's paired; a different account in the same browser has its own separate pairing.
- Only tracked emails get ticks. Emails sent while tracking was toggled off, or before you installed MailViewed, won't show them.
- Gmail updates its DOM sometimes. If a Gmail redesign ever breaks tick placement, we ship a fix fast — updating the extension and reloading Gmail picks it up.
Related articles
Did this answer it? If not, email support — a human replies, usually within a day.