Checkmarks disappeared from Gmail.
Usually one refresh away: reload the Gmail tab, especially after an extension update.
- Refresh the Gmail tab. MailViewed reconnects to open Gmail tabs by itself when it updates, but a tab that was asleep or still loading at that moment can miss it — a reload reattaches everything.
- Check the account. Ticks show for the Gmail account that's paired; a different account in the same browser has its own separate pairing. To link another one, open Switch account and sign in with that Google account.
- Only tracked emails get ticks. Emails sent while tracking was off or paused, or before you installed MailViewed, won't show them. On the Free plan, ticks show for the last 30 days of emails; older ones are archived, not deleted, and upgrading to Pro brings them back. On every plan, tracking data is deleted 12 months after sending, so emails older than that lose their ticks.
- Gmail updates its DOM sometimes. If a Gmail redesign ever breaks tick placement, we ship a fix fast — updating the extension and reloading Gmail picks it up.
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