Free, Pro and Outreach: what you get.

Free — the essentials, unlimited

• Unlimited tracked emails with ✓✓ read receipts in Gmail
• Bot and scanner filtering (your open counts are real)
• Compose from any device, including your phone, with undo send
• Starter templates, contacts and engagement scores, and 30 days of history

Pro — when email is how you win work

• Individual copies for group emails: exact per-person receipts for up to 10 people per send. 'Sara opened twice, Amir hasn't', not 'someone opened'
• Who-opened on hover in Gmail — names and times right on the green ticks
• Open alerts to your inbox — switch on Email me when someone opens and get an email with who opened, the first time each message is read, plus a bell in your dashboard when someone clicks a tracked link
• Nudges when an opened email gets no reply — a real person read it and nobody answered after a few days: a bell for each with who opened, how many times and when; optionally one roundup email a day
• 12 months of history and export — nothing ages out at 30 days; tracking data is kept for 12 months, as our privacy policy says
• Your own templates with performance stats — learn which wording gets opened, clicked, and replied to
• Reports and Best send times — trends plus the day-by-hour heatmap of when your recipients actually read

Pro is $2.99/month, or $23.99/year (that's $1.99/month, save 33%). One deal it closes or one follow-up it times right pays for years of it. Compare details on the pricing page.

Outreach: Pro, tracked through your own domain

• Everything in Pro
• Your own tracking domain: once your domain is active, the pixel and tracked links in your emails are served from a subdomain you own, such as link.yourcompany.com, so someone who hovers a link sees your name, not ours. You add one CNAME record; we issue and renew the certificate. Setup is in Track through your own domain.
• Never moved to the high-volume host: once your domain is active, your tracking reputation is yours alone and the shared host's daily allowance doesn't apply.
• Individual copies to up to 25 people per send: each person gets their own copy with its own receipt, where Pro goes up to 10. This works in the dashboard's Compose now, and in Gmail with extension 0.7.21 or later.

Outreach is $9.99/month, or $79.99/year (save 33%). It's for people who send enough one-to-one email that the tracking address should carry their own name and reputation rather than a shared one. Everything else, including the honesty rules, is the same as Pro. Paying subscribers can switch between Pro and Outreach from the Billing page at any time; see Managing your subscription.

Opened but no reply

Gmail can remind you about any email you haven't heard back on. MailViewed's nudge only fires for emails a real person opened and then didn't answer, after three days: that is the one worth chasing. You get a bell for each such email the hour it qualifies, saying who opened it, how many times, when, and whether they clicked; once per email, never more than three nudges a day. If you also want them in your inbox, switch on Email me the nudges too: at most one email a day, only on days with something new. We never see what you wrote, so the nudge sticks to what we measured and leaves the wording to you. Emails only scanners or automatic image pre-loads opened never nudge, and neither do emails sent only to automated addresses such as noreply@ or notifications@. Replied somewhere we can't see (a call, another thread)? Press Already replied on the email and the nudge is off for it. Turn nudges on or off in Settings → Notifications.

Fair use and tracking hosts

Every plan tracks unlimited emails. The tracking image and links are served from a shared host, and its reputation is shared by everyone, so an account that tracks more than about 100 emails a day (or twice as many recipients) has its new emails tracked through our high-volume host instead. Nothing is limited and every email still tracks; the dashboard shows a note for as long as it applies, and you get a bell and one email about it at most once a week. With extension 0.7.21 or later, when that notice comes from a send in Gmail, Gmail shows a short note about it too. Pro accounts stay on the primary host up to 300 emails a day. Outreach accounts have the same allowance until their own domain is active; from then on they track through it, and no allowance applies. Your email always sends. The one case where tracking stops is bulk sending: if an account's sending looks like an automated campaign rather than one-to-one email, we may pause tracking on it. Its emails still go out from Gmail, just untracked; MailViewed tells you so in Gmail and on your dashboard, and your history stays. A pause for volume covers the shared hosts only: on Outreach, tracking starts again by itself once your own domain is active. You can also write to [email protected] and tell us what you send and to whom.