Contact support.
A real human reads [email protected] — usually replies within a day.
Email [email protected] and a human replies, usually within a day. To make it a one-round-trip fix, include:
- What you expected vs what happened
- The email's subject line and roughly when you sent it (lets us trace the exact tracking events)
- Your browser, and whether the issue is in Gmail (extension) or the dashboard
Privacy questions go to [email protected]; billing questions to [email protected] from your checkout address.
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Did this answer it? If not, email support — a human replies, usually within a day.