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Help CenterRead receipts & accuracy

Read receipts & accuracy.

How opens are detected, and why our numbers are real.

How open tracking worksA tiny invisible image reports the open. It can't read anything — here's the whole mechanism.Bots and scanners are filtered outApple's privacy proxy, corporate scanners, and Gmail prefetches get labeled as machines — never counted as reads.Your own opens don't countChecking your Sent folder won't turn your own ticks green. Here's every protection working for you.Group emails: who exactly opened?A normal group email can't honestly say who opened. Pro individual copies make per-person receipts real.Track clicks on your linksChoose which links to track. Clicks pass through MailViewed's link domain, then straight to your page. A click is the strongest read signal there is.The Hot badge and reply detectionHot marks trustworthy re-engagement: a reply, a real click, or a genuine return visit.Track through your own domainServe the tracking pixel and tracked links from a subdomain you own, such as link.yourcompany.com, so hovering a link shows your name and your reputation is yours alone.
MailViewed

Know when your email is opened. Real checkmarks in Gmail, no branding on your messages, robot opens never counted as reads, and we never keep the body of your emails.

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